India’s Best Cardio Equipment’s Trusted By 80,000+ Customers

Call Us: +91-89299-42052

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+91-89299 42052

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Chat with us between
9 AM – 6 PM (Mon – Sat)

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info@sketra.com

Corporate ID

CIN : U74999PB2017PTC046749

SKETRA HEAD OFFICE

SCF-8, Bhaddi Road
Balachaur
Tehsil-Balachaur
Distt. SBS Nagar
Pin Code – 144521


Mon – Sat : 9:00 AM – 5:00 PM
Frequently Asked Question

Sketra offers nationwide onsite support services through a network of third-party vendors across India. To ensure timely resolution, customer complaints are categorized into two types:

1. Wear & Tear Issues: Resolutions for problems that do not require parts replacement are completed within a swift three-day period.

2. Malfunction in Parts: In cases where parts need replacement, the resolution timeline is set at a maximum of 7 days for metro cities and 15 days for the rest of India.

Payment can be made through Credit/Debit Card, Netbanking, EMI,UPI, NEFT/RTGS etc

Certainly, Cash on Delivery (COD) is a viable option, as outlined below:

1. Pay Deposit (COD): Customers have the flexibility to pay 10% of the product amount on Sketra.com, and the remaining balance can be settled upon delivery using Cash, UPI, or Debit Card.

2. Pay Full COD Against Delivery: Customers can opt to pay the entire amount in cash at the time of delivery, with applicable COD charges that will be incurred using this method.

Credit card EMI options are offered by the following banks: HDFC Bank, ICICI Bank, AXIS Bank, Indusind Bank, YES Bank, Standard Chartered Bank, Kotak Mahindra Bank, RBL Bank, State Bank of India, CITI Bank, and HSBC Bank.
Payment at the time of Delivery can be made through Cash, Debit Card, UPI.
Brush DC Motor with carbon brushes generates excessive heat and friction, preventing it from running for a longer period of time and reducing its longevity, even if the horse power is more. Due to the absence of carbon brushes, brushless motors operate more efficiently, generate less heat, and require less maintenance than conventional brush Motors
Free shipping is available nationwide for all orders paid in full or in part in advance. However, for orders placed on the website with full Cash on Delivery (COD), there may be applicable COD collection charges, which will be visible at the checkout page when ordering the product.

Certainly, installation services are provided at no additional charge for products such as Treadmills, Cross Trainers, Spin Bikes, and Multi-Station Gyms.

Certainly, the buyer has the option to unpack the product and perform the installation independently, as each product is accompanied by a user manual, tools, and necessary apparatus for self-installation.

The warranty remains valid even for products that buyers open and install themselves.

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Browse EMI Plans

EMI Options Through UPI / Debit / Credit Cards

  • Tenure available: 3, 6 and 9 Months
  • Eligibility: Above 18 years of age, Credit Card NOT Required
  • Transaction value: Available on all orders
  • Payment Gateway: Please choose Snapmint Cardless EMI at checkout
Tenure Interest% Down Payment Installment Interest
3 No Cost EMI ₹ 398 ₹ 398 ₹ 0
6 No Cost EMI ₹ 398 ₹ 199 ₹ 0
9 Low Cost EMI ₹ 398 ₹ 139 ₹ 60

Black Friday Cyber Monday Sale Cashback Offer

  • Get 10% Cashback up to Rs. 750. No minimum order value
  • The offer is valid only for transactions made through the Snapmint payment option.
  • The offer is valid only for the first transactions of customers through the Snapmint payment option.
  • The cashback offer is valid from 24th November at 12:00 am to 30th November 2022 at 11:59 pm
  • The cashback will be processed within 15 working days after the due date of the last EMI.
  • Cashback is valid only when the customer pays their EMIs on time.
  • The offer would not be applicable in case of canceled or refunded transactions. In case of a partial refund, the cashback will be applicable only on the remaining value.
  • The offer can be availed only once per user during the campaign period.

EMI Options Through Other Credit Cards

Tenure Interest% Installment Interest
3 14% ₹ 542 ₹ 37
6 14% ₹ 276 ₹ 66
9 14% ₹ 187 ₹ 94