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& Detailed product information.

Toll Free +91-8929942052 | Mon-Sat 8:00 AM- 9:00 PM

info@sketra.com

Complaint Submission

Register your complaint by visiting the contact us page. The executive will request photos or videos to better understand the problem & Complaint id will be generated

Complaint Classification

Wear & Tear - Problems that do not necessitate the replacement of any parts are resolved in as little as three days.

Malfunction in Parts - If any parts need to be replaced, it will take no more than 7 days in metro cities, and no more than 15 days in the rest of India.

Spare Parts Delivery

If necessary, replace any spare parts. The replacement part will be delivered to the customer's location within 7 days of submitting the complaint.

Technician Visit 

The service executive will come to the customer's home to resolve the issue, and the customer will have 5 days to inspect the product for any remaining issues.

Payment Options

Pay Full Amount - Complete Your Full Payment on the Website & Get Rs500 Instant Discount 

Pay Deposit - Pay 10% to book the order and the rest in cash upon delivery.

Cash on Delivery - Pay the full amount in cash upon delivery with additional charges.

10 Days Home Trial

Experience Sketra products risk-free for 10 days. Not for you? Get a full refund if you decide to send it back.

Damaged Product Received? Return or Replace with no extra charges 

Not satisfied? Return your product by paying one-way shipping charges of up to Rs2500.

Setup & Onsite After-Sale Service

After delivery, a technician will come to your home to install and demonstrate the product.

Any problems with your product, At Sketra, we offer doorstep assistance. If a service is required, our technician will come to your home.

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